1. LSO Rules of Professional Conduct, Section 4.2 (Marketing)
The LSO Rules of Professional Conduct Section 4.2 and the LSO Guidelines on Marketing prohibit testimonials that endorse the lawyer's skill or quality of legal services, comparisons to other lawyers ('best,' 'top,' 'most experienced'), guarantees of outcomes, specific dollar-figure recoveries without context, and any marketing that is 'false, misleading, confusing or deceptive.' Personal injury practice has additional restrictions under Section 14.2.3.
How we build to it: practice-area pages framed around the legal process and the firm's substantive specializations rather than around comparative superlatives. Testimonials filtered at intake against the LSO's permitted-content rules (responsiveness, communication, professionalism — yes; "best lawyer in Toronto" — no). Case results, where referenced, paired with the standard 'past results do not predict future outcomes' disclaimer and contextual framing.
