Privacy Policy
Plain English. No legalese. Here's exactly what we collect, why, and what you can do about it.
Last updated: April 1, 2026
What we collect
- Name, email, phone, website URL, and business information you submit through our forms
- Website analytics data (pages visited, time on site, device type) through Google Analytics
- Cookies for analytics and site functionality
How we use it
We never sell or share your information with third parties for marketing purposes.
- To respond to inquiries and provide quotes
- To deliver our web design and SEO services
- To send project updates and invoices
- To improve our website and services through analytics
Third-party services
We use a small set of third-party services to run our business. Each has its own privacy policy:
- Google Analytics (website analytics)
- Calendly (scheduling)
- Email service provider (for responses and updates)
- Cloudflare (hosting and security)
Cookies
We use essential cookies for site functionality and analytics cookies through Google Analytics. You can disable cookies in your browser settings — the site will still work, but some features may be limited.
Data retention
We keep your contact information for as long as we have a business relationship with you. Project files are retained for 2 years after project completion. You can request deletion at any time.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by emailing us. We respond within 10 business days.
PIPEDA compliance
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you have concerns about how your data is handled, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Questions?
Email us at [email protected] and we'll get back to you within one business day.
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